Viewing 14 posts - 1 through 14 (of 14 total)
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  • #23196
    Profile photo of AUM
    AUM
    Participant

    Hi,

    I upload by ftp to the ss_media/new folder 8 images.

    https://dl.dropboxusercontent.com/u/61450114/Captura%20de%20pantalla%202015-05-14%20a%20las%2017.50.38.png

    When I force the publish process wiht the “run now”, it sometimes works, and sometimes not, and I only obtained to process 3 images.

    I deleted the images in the wp-admin, and upload again but the images still remain in the /new folder, and don’t happen nothing.

     

    http://photopawbookwc.com.mialias.net/

    L:photop971

    P:4dy31r7U

    run now:

    http://photopawbookwc.com.mialias.net/?c=1&ss_c=5c9769b92d7ddce7f2df

    Sometimes this generates a page with this body:

    – 0_dlspecs

    or blank page.

    I configured with more memory php, more time procees php.

    But it seems that the process is stacked.

    Do I have to config the server with anything special?

    Can you help me.?

    AUM

    #23197
    Profile photo of Robin
    Robin
    Keymaster

    Let me check AUM

    #23198
    Profile photo of Robin
    Robin
    Keymaster

    PM me your WP login info so I can see what’s going on

    #23199
    Profile photo of Robin
    Robin
    Keymaster

    I just tested the processor on 2 different sites and it is working – so I will need access to your system to figure out why it is not working. I won’t be up too much longer, so if you PM login info to me soon I can try to fix it.

    #23200
    Profile photo of Robin
    Robin
    Keymaster

    Without even logging in I can tell that the issue relates to images and their processing. It appears that either Imagick is not installed, and somehow Symbiostock is still running, or you have some weird version of Imagick running that somehow isn’t working with Symbiostock. Either way, I will need both FTP access and WP access.

    #23201
    Profile photo of Robin
    Robin
    Keymaster

    I just ran your processor and it processed 8 images.

    I did get a PHP error though: Warning: shell_exec() has been disabled for security reasons

    This is unique to your control panel/system install. Take a look here:

    https://forums.cpanel.net/threads/enable-shell_exec-on-internal-cpanel-php-for-cpanel-plugin.238221/

    That issue relates mostly to the metadata reading though – it should not stop the normal processing of images.

    #23202
    Profile photo of AUM
    AUM
    Participant

    I send you a private

    #23203
    Profile photo of Robin
    Robin
    Keymaster

    I just ran it again and saw this error:

    Fatal error: Maximum execution time of 10 seconds exceeded in

    You need to have far more than 10 seconds as a maximum execution time. Basically it seems your php.ini file is far too restrictive.

    #23204
    Profile photo of AUM
    AUM
    Participant

    updated to 300 sec.

    #23205
    Profile photo of AUM
    AUM
    Participant

    http://photopawbookwc.com.mialias.net/phpinfo.php

    max_execution_time  300

    I obtain this eror: on http://photopawbookwc.com.mialias.net/?c=1&ss_c=5c9769b92d7ddce7f2df

    <span style=”color: #000000; font-family: Times; font-size: medium; line-height: normal;”>Warning: set_time_limit() has been disabled for security reasons in /usr/home/photopawbookwc.com/web/wp-content/plugins/symbiostock/tools-cron.php on line 5 0_images|0_thumbnails|</span>

    #23206
    Profile photo of Robin
    Robin
    Keymaster

    Yes, I tried to override the time limit. It is a warning – it won’t affect the processor.

    There are now other issues. You must enable “shell_exec” if you want metadata to be read. This is also restricted in php.ini as far as I know.

    #23207
    Profile photo of Robin
    Robin
    Keymaster

    Anyways, as long as max execution time is not 10 seconds, and you have increased the memory limit, it will process images fine. All the rest is optional. If you enable shell exec, then it will be able to read metadata.

    I have removed the ‘set_time_limit’ from your script, but am going to add it to the main build because it is a good way of ensuring the script is able to run.

    If you have other issues, just let me know. I see that the products have been imported into your control panel.

    #23208
    Profile photo of Robin
    Robin
    Keymaster

    Accordingly, I’m going to mark this as resolved with the fix being:

    1) Increasing memory limit in PHP.ini and/or wordpress

    2) Increasing the max execution time from 10 seconds to 300 in your PHP.ini

    #23209
    Profile photo of AUM
    AUM
    Participant

    you have to use sftp as the image I attach and the password o********5 that sent you inthe private.

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