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Posts
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Hello,
After the upgrades of my Symbiostock plugins and theme 3.0 it works fine, but there is some issues in email and checkout. Download links for vector license contains no vector format file but only rastered JPEG. I already tried to change different settings in Symbiostock Settings > Downloads (and also check and uncheck the Delivered Media as ZIP Files) and try to test download vector files but its still in jpegs.
Thanks!
Herbert
Issue with alternate JPEGs – fixed in 3.1, now released. Thanks!
Hello Robin, thanks for quick response. I updated to 3.1. I tried to test download again. Its now working fine in eps download link in email but in checkout link it has a wrong file extension (.ps). I tried to check also the Deliver Media as ZIP files in Symbiostock Settings but I got 404 error in checkout page and email download links.
Thanks again!
Herbert
Did you wait to let the processor generate the order and email the customer? You can’t set orders to complete anymore – it is not processed in real time. Everything is done via the processor.
So always set orders to processing.
Its working fine now. Thanks!
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